Terms & Conditions

Last Updated: October 14, 2025

1. Acceptance of Terms

By accessing and using Xpeditis ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Xpeditis is a B2B SaaS platform that provides maritime freight booking and management services, including:

  • Real-time shipping rate search and comparison
  • Online container booking
  • Shipment tracking and management
  • Document management
  • Integration with carrier APIs

3. User Accounts

3.1 Registration

To use the Platform, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Booking and Payments

4.1 Booking Process

All bookings made through the Platform are subject to availability and confirmation by the carrier. Xpeditis acts as an intermediary and does not guarantee booking acceptance.

4.2 Pricing

Rates displayed on the Platform are provided by carriers and may change. Final pricing is confirmed upon booking acceptance. All prices are subject to applicable surcharges, taxes, and fees.

4.3 Payment Terms

Payment terms are established between you and the carrier. Xpeditis may facilitate payment processing but is not responsible for payment disputes.

5. User Obligations

You agree to:

  • Provide accurate and complete booking information
  • Comply with all applicable laws and regulations
  • Not use the Platform for illegal or unauthorized purposes
  • Not interfere with or disrupt the Platform's operation
  • Not attempt to gain unauthorized access to any part of the Platform
  • Not transmit viruses, malware, or malicious code

6. Intellectual Property

All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Xpeditis and protected by copyright, trademark, and other intellectual property laws.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, XPEDITIS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.

Xpeditis acts as an intermediary between freight forwarders and carriers. We are not responsible for:

  • Carrier performance, delays, or cancellations
  • Cargo damage, loss, or theft
  • Customs issues or regulatory compliance
  • Force majeure events

8. Indemnification

You agree to indemnify, defend, and hold harmless Xpeditis and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your use of the Platform or violation of these Terms.

9. Data Protection and Privacy

Your use of the Platform is also governed by our Privacy Policy. By using the Platform, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

10. Third-Party Services

The Platform may contain links to third-party websites or services. Xpeditis is not responsible for the content, privacy policies, or practices of third-party sites.

11. Service Availability

We strive to provide continuous service availability but do not guarantee that the Platform will be uninterrupted, secure, or error-free. We reserve the right to suspend or discontinue any part of the Platform at any time.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Platform after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Platform shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body].

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@xpeditis.com
Address: [Company Address]
Phone: [Company Phone]